Careers

Location – Medicine Hat, Regina, Winnipeg & Virden

Employment Type: Full-Time, Permanent

Role Overview:

RV Technicians are responsible for performing RV unit maintenance and repair work in accordance with dealer and factory quality standards. This includes work on new units as well as customer units.

Duties and Responsibilities:

• Complete assigned work as efficiently as possible to satisfactory completion.
• Ensure all paperwork is complete and processed for each work assignment.
• Write all information correctly and legibly on repair orders so that all personnel can understand what is needed or what has been completed on the unit.
• Write up a description of corrective parts on the repair order tech sheet.
• Complete the information required on the repair order (e.g., VIN, odometer, model, serial number of appliance) to identify unit and specifications.
• Ensure time ticket is correctly and fully completed, including the repair number and employee name.
• Complete P.D.I. (Pre-Delivery Inspection) by inspecting the unit’s operations as outlined in the PDI checklist. Make a detailed list of problems and necessary adjustments. For new units, repairs must be added to the repair order by the PDI writer and claimed through the manufacturer for warranty reimbursement. For used units, submit a complete list of issues to the PDI writer and obtain approval from the Sales General Manager for any required repairs.
• Notify the service advisor/PDI writer if the time recorded on the repair order is insufficient before beginning the repair. Customers may need to be re-contacted to authorize further charges.
• Assist the Service Advisor in flagging time on repair orders by submitting the repair order and time ticket upon job completion.
• Perform corrective repairs in line with factory and dealership quality control standards.
• Provide a half-hour notice before completing a job so the Shop Controller can prepare the next job and trailer.
• Return all warranty parts with a tag and relevant information to the warranty department.
• Coordinate with the Parts department to fill out special order forms when parts are out of stock, and attach the white copy to the repair order.
• Maintain up-to-date production knowledge to ensure accurate and timely work completion.
• Submit all completed time tickets at the end of each day.
• Clock off completed units immediately after finishing a job; do not wait for the next unit to arrive.
• Maintain courtesy and tact in all interactions with colleagues and customers.
• Be available to work scheduled weekends.
• Perform any other responsibilities assigned by management.

Core Competencies & Qualifications:

• 1 year of general mechanical, technical, or electrical repair experience.
• Valid Driver’s Licence.
• Strong customer service skills.
• Excellent communication skills.
• Ability to work effectively in a team environment.
• Problem-solving skills.
• Accountability and dependability.

Location – Virden

Employment Type: Full-Time, Permanent

Role Overview:

The Wash Bay Attendant should be easily motivated, energetic, and take pride in their work. Job duties include cleaning the interior of RV trailers, washing the exterior with the use of automatic wash equipment, and performing clean-up and detailing.

Duties and Responsibilities:

Interior:

• Clean the interior of recreational vehicles, including steam cleaning carpets, dusting, cleaning windows, kitchens, and bathrooms.
• Wash the units using various cleaning solutions, equipment, and machines.
• Apply material protection to leathers, vinyl, and upholstery as needed.

Exterior:

• Pressure wash and use brushes to clean the exterior of units.
• Apply unit protection to the exterior, including waxes and solvents.
• Wash the units using various cleaning solutions, equipment, and machines.
• Clean customer courtesy vehicles or other Four Seasons-owned vehicles as required.

Core Competencies and Qualifications:

• Ability to effectively communicate verbally and in writing.
• Able to work independently and with limited supervision.
• High attention to detail and pride in their work.
• High levels of manual dexterity and bodily coordination to perform an array of tasks.
• Good time management skills.
• Ability to remain standing for long periods and to bend, twist, push, pull, and carry equipment and supplies.
• Manual dexterity required to operate cleaning equipment, including power washers and hand tools.

Location: Regina, Medicine Hat, Winnipeg

Employment Type: Full-Time, Permanent

Role Overview:

Four Seasons Sales has an incredible group of motivated and creative people looking for like-minded individuals who don’t shy away from a challenge. The candidate we are looking for will display excellent organizational skills, be hard-working, detail-oriented, have a positive attitude, and possess the ability to multi-task within a high-performance environment.

Duties and Responsibilities:

• Provide excellent and accurate product knowledge to customers.
• Manage the sales process from start to finish.
• Help customers make their ideal selections by building confidence and rapport.
• Keep clientele informed by notifying them of future RV products of potential interest.
• Continually learn about product updates and inventory.
• Be results-driven and have a desire to positively impact the company’s overall success.
• Maintain a professional appearance, demeanor, and attitude at all times.
• Perform any other duties as assigned by management.

Core Competencies and Qualifications:

• Previous sales experience in a similar capacity is considered an asset.
• Excellent interpersonal and customer service skills.
• Motivated with an ambitious and outgoing attitude.
• Effective listener and communicator.
• Strong observation abilities.
• Great problem-solving skills.
• Adaptability and flexibility.

Location: Regina

Employment Type: Full-Time, Permanent

Role Overview:

The Parts Manager is responsible for the assurance of accurate parts control, sourcing and costing, as well as the management of parts department staff, resources and inventories. The Parts Manager is required to maintain an orderly department with parts stored in their proper location for easy access, developing a system to ensure that stock levels are monitored to guarantee the inventory to be just-in-time and consistent with the requirements of the service department and customer needs. The manager assists with establishing pricing parameters in each parts category that generates sufficient gross profit while maintaining customer loyalty. They are accountable for the shipping and receiving of orders, while ensuring accurate records are kept for all purchases made

Duties and Responsibilities:

• Monitor stock levels to ensure inventory levels and to minimize obsolete parts
• Order additional inventory as required and liquidates surplus and slow-moving inventory
• Accountable for timely shipping and tracking and receiving of orders
• Advice the General Manager and Director of Parts on inventory cost controls and parts and supplies pricing to ensure optimum profitability for the company
• Conduct semi-annual inventory of all serial numbered items
• Provide pricing information to the General Manager
• Conform to and enforce policies on the special ordering of parts
• Be well informed on the department’s sales, expenses, and inventory; review with Director of Parts monthly to ensure maintenance of profit goals
• Ensure that the same high quality level of service provided to outside customers is also provided to internal dealership customers
• Works with the Service Manager to ensure a timely turnaround of parts needed for internal jobs
• Assist in analyzing departmental operations and storage layout and revise as needed for maximum efficiency and effectiveness
• Assist with research and finding new parts business
• Assist with research and finding new vendors, suppliers and manufactures and negotiate terms and pricing for greater profitability
• Handle customer complaints immediately and according to Four Seasons guidelines and forward all concerns to the Director of Parts
• Monitor customer satisfaction and participate in addressing customers identified as unsatisfied through the customer feedback program. Follow customer issue to a satisfactory conclusion
• Ensure that all dealership purchases are properly accounted for before payment is made
• Understand, keep informed, and comply with federal, provincial, and local regulations that may affect parts sales
• Develop and maintain an understanding of expenses the parts department. Assist with the development of effective expense control programs for the parts department
• Ensure the parts department is adequately staffed to meet the demand. This includes proactively planning for work shortages and employee management; this may include involvement with other departments
• Be actively involved in all hiring and interview processes with the Recruiter to obtain potential new personnel
• Develop and maintain complete, accurate, and up-to-date job descriptions for all personnel in your department in conjunction with the HR office
• Ensure all parts personnel are trained to meet the requirements of their jobs
• Provide counseling to your personnel relative to job performance. Deal quickly and straightforwardly with performance problems. Develop and maintain complete, accurate, and up-to-date records of counseling action with the assistance of HR
• Develop and maintain high morale in the personnel; leading by example
• Evaluate job performance of personnel including a 90 day review of new employees and an annual formal review for all employees
• Work with the General Manager and Director of Parts to develop pay plans and projected salary pay ranges for each position in the parts department
• Outline a parts training program to ensure improvement in abilities of personnel as well as ongoing training to reinforce current knowledge
• Ensure customer parts area is appealing to the eye and that shelves are consistently stocked and cleaned by department staff
• Coordinate a prompt, efficient, and timely flow of paperwork
• Make sure the parts department and work area are kept in a neat, clean, and safe manner at all times
• Provide technical assistance and knowledge to employees and customers. Have thorough knowledge of computer parts inventory system and IDS reporting
• Any other responsibilities as assigned by management

Core Competencies and Qualifications:

• 3+ years of parts manager experience
• A proven track record in leadership, organization, training and team success
• Ability to use standard desktop applications such as Office, Excel and Windows
• Strong communication and problem-solving skills
• A positive attitude and a passion for customer service
• Supportive and respectful workplace culture
• Excellent negotiating/conflict resolution skills
• Familiarity with RV products is preferred

Location: Medicine Hat

Employment Type: Full-Time, Permanent

Role Overview:

The Finance & Insurance Advisor is responsible for providing prompt, courteous and knowledgeable service to clients and customers. He or she is expected to meet and exceed personal sales objectives. Finance & Insurance Advisors are responsible for obtaining financial approval for clientele

Duties and Responsibilities:

• Professionally handle the financial aspect of a customer’s needs when purchasing a new or used RV
• Obtain finance approval for the client
• Give advice on relevant financial products
• Ensure clients are given advice in order to make informed decisions
• Sign up customers on behalf of the banks
• Ensure deals are timeously paid out
• Maximize profitability in terms of 2nd gross income for the dealer
• Identify customer needs through an effective needs analysis. An F&I Advisor must evaluate each individual customer’s needs and be able to adapt to the individuals’ requirements
• Apply selling skills in selling the best options to the customer from the approved bundle of products available
• Manage departmental costs effectively and ensure that budgets are not being exceeded
• Set targets and make a goal to achieve them through regular monitoring and feedback
• Effectively communicate with customers and all staff to avoid any costly mistakes
• Build effective relationships with product suppliers and ensure that the offerings in terms of products are the most effective and profitable
• Be able to pay attention to detail and keep calm and composed under pressure
• Demonstrate active listening skills and good people skills
• Have a passion for customer service
• Perform administration functions effectively and ensure company policy is always adhered to
• Any other duties as assigned by management

Core Competencies and Qualifications:

• Previous F&I experience at an automotive or RV dealership
• Strong understanding of dealership accounting practices
• Ability to be professional and deliver exceptional service to clients
• Strong organizational and time management skills
• Detail oriented, self-motivated, and resourceful
• Results-driven and career focused individual with a strong desire to be successful
• Committed to ongoing professional development
• A person of high integrity who is trusted by others
• Valid driver’s license